Shipping policy

Shipping & Delivery

AUSTRALIAN SHIPPING.

Postage in Australia is $15. Parcels can take up to 6 business days. I use Australia Post and Couriers depending on what pickup options are available at the time. 

Production times differ with each piece. All of my jewellery is handmade. 

We are not liable for packages lost, delayed, or damaged by the postal carrier once the item is marked as shipped.

INTERNATIONAL SHIPPING.

International shipping cost is $40 to most countries. Please contact me for more information.

Production times differ with each piece. All of my jewellery is handmade.

International Buyers. Import duties, tariffs, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please note, customs can delay your parcel. Delivery times vary, please contact me for more information.

We are not liable for packages lost, delayed, or damaged by the postal carrier once the item is marked as shipped.

REFUNDS/RETURNS.

Please read all of the description information carefully. If you have any questions or are unsure about something, please send me a question through the Contact form. I don't offer change of mind returns.

All of my jewellery is handmade by me. Once I receive your order I begin to make your piece. Some items take longer to make than others, please contact me if you need something made quickly and I will be able to give you a time estimate. Sometimes I need to order the beads for a piece and these items will be marked with a pre-order option and the time estimate will be shown. I don't offer change of mind returns. If you are unsure about the size you need for a bracelet or necklace, please contact me for assistance. If you are unhappy with an item and want it changed to suit you more, I will happily do this at cost for minor alterations. You would be responsible for all shipping charges. Goodwill is an important part of my business I want you to be happy with the beautiful items you buy.